At Prime Ecom Automation, every client relationship is treated as a strategic capital partnership. Our work is not transactional — it is the construction of a long-term, automated wealth-building system designed to generate sustained profits and create legacy opportunities for our partners.

Due to the resource-intensive and bespoke nature of our services, it is essential to establish a clear Investment & Refund Policy. This ensures transparency, protects both parties, and reinforces the exclusivity of our brand.

1. Investment Commitment (Capital Deployment)

• By enrolling with Prime Ecom Automation, you are allocating capital into a structured, wealth-generating business system — not purchasing a consumer product.
• Investment tiers ($15,000 – $50,000) are priced based on operational complexity, partnership exclusivity, and long-term value creation.
• Upon remittance of funds, we immediately allocate resources across:
• Entity & compliance infrastructure
• Vendor & supplier contracts
• Technology stack integration (automation, analytics, systems)
• Dedicated team allocation (operations, fulfillment, marketing)
• Because this capital deployment begins immediately, funds are considered irrevocably allocated once operational work commences.

2. Refund Eligibility (Strict Early Exit Clause)

• Clients may request a full refund within 7 calendar days of enrollment, only if no operational work has begun.
• Operational work includes, but is not limited to:
  • Store creation or marketplace account setup.
  • Supplier/vendor onboarding.
  • Marketing campaign or branding development.
  • Financial, legal, or compliance integrations.
• After 7 days, or once any operational activity has begun, all investments are strictly non-refundable.

3. Long-Term Partnership Framework (18–36 Month Wealth Horizon)

At Prime Ecom Automation, we engineer systems designed for early traction, stable growth, and long-term wealth continuity. Every engagement follows structured phases:

Phase 1: Infrastructure (0–45 days)

• Entity setup and compliance formalities.
• Supplier contracts secured.
• Store/platform build, as well as backend automation, are installed.

Phase 2: Revenue Activation (45–120 days)

• Store launch and activation on chosen marketplaces.
• Initial ad campaigns launched to generate early sales.
• Product testing and optimization cycles initiated.
• First revenue is typically achieved within this phase.

Phase 3: Stabilization & Scaling (4–12 months)

• Revenue systems stabilized with repeatable sales.
• Marketing campaigns are scaled across multiple channels.
• Operational refinements for profit margin optimization.
• The store evolves into a predictable, semi-passive asset.

Phase 4: Wealth Continuity (12–24 months)

• Expansion into new marketplaces and verticals.
• Profits reinvested to accelerate compounding growth.
• Full automation systems are established to minimize client involvement.

Phase 5: Exit & Portfolio Expansion (24–36 months)

• Store valuation prepared for potential sale or partial exit.
• Clients may choose between:
• Exiting for lump-sum profit.
• Retaining store for recurring income.
• Rolling gains into additional stores/automation assets.

4. Performance Assurances (Investor Confidence)

While we do not guarantee financial results, we offer structured assurances for high-net-worth investors:

• Performance Benchmarks (e.g., launch timeline, store readiness, sales activation).
• If benchmarks are not met — and the client has upheld obligations — remedies may include:
• Extended Management Periods (3–6 months at no cost).
• Service Credits for future services, upgrades, or scaling campaigns.
• Partial Refunds, only available in cases explicitly covered by the client’s contract.

This ensures accountability while protecting both parties.

5. Service Credit System (Wealth Continuity Guarantee)

• In the event of disputes, Service Credits serve as the primary resolution pathway.
• Credits can be applied to:
• Extended store management.
• Advanced marketing and scaling campaigns.
• Additional store builds or expansion into new verticals.
• AI-driven performance enhancements.
• This ensures your investment remains active and continues to compound, rather than stagnate.

6. No-Chargeback Covenant (Institutional Integrity Clause)

• By enrolling, clients agree to adhere to this partnership policy and waive their right to pursue chargebacks.
• Chargebacks are a violation of this agreement and constitute fraudulent activity.
• In the event of a chargeback, Prime Ecom Automation will:
• Provide full documentation of services delivered.
• Pursue legal recovery of damages, fees, and reputational losses.
• Permanently blacklist the client from all future opportunities.

7. Exclusivity & Limited Capacity

• Prime Ecom Automation accepts a limited number of clients annually, ensuring focused resource allocation.
• This exclusivity enhances the long-term profitability of each partner’s business.
• Clients are positioned as legacy partners, with ongoing access to emerging opportunities and future automation models.

8. Legacy Wealth Continuity

• Our ultimate objective is to build multi-year wealth systems.
• Legacy partners benefit from:
• Early access to new investment opportunities.
• Expansion into multiple ecommerce verticals.
• Strategic advisory on exits and reinvestments.
• The result is not just an e-commerce store, but a sustainable wealth infrastructure.